
WORK
UX/UI DESIGN
UX/UI DESIGN
PROJECT TITLE
REDESIGNING A MENTAL HEALTH WEBSITE-BETTERLYF
BRIEF
The digital age has provided us with ample comfort and easier access to resources but at the same time they have bestowed upon this humankind undue stress of living up to society’s expectations by comparing lives on social media, a constant dopamine rush of the phone buzzing and getting a notification which has led to a a spike in mental health issues across the globe. Counseling websites play an important role in reducing stigma around mental health and providing therapy to the people and Betterlyf is one such website.
WHY REDESIGN?
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Once you enter the dashboard, you are stuck. You cannot go to the homepage again. You will have to find a way to go to the homepage through the feedback option.
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The Homepage has too many distinct topics in it. It is not properly segregated.
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The navigation bar does not contain the page which has details about the counselors which makes the process of finding that page confusing and cumbersome.
MY PROCESS
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Understanding the problem
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Customer Analysis
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Information Hierarchy
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The first skeleton-Navigation Flow & Style Guide
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Wire-framing
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Prototyping
THE RESEARCH
INFORMATION HIERARCHY
1. COUNSELING
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Select a session
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Session Type
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Session duration
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Date
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Time
2. COUNSELOR
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Specialty
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Specialized in
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Number of sessions taken
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Rating
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Review
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Experience
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Certificates
3. PAYMENT METHOD
4. SELF HELP SESSION
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Meditation
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Music
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Freebies
5. KIDS COUNSELING
6. REVIEWS
7. FAQ’s
NAVIGATION FLOW

STYLE GUIDE



WIREFRAME

PROTOTYPE
1. Home Page
Now the sections in the home page are arranged more properly and are segregated. It has an option of self testing which tends to diagnose the patient through a questionnaire and helps in getting matched to a therapist who specializes in the issue he/she is facing.

2. Login and Sign up page
The original website asked for a 10 digit pin which the user can easily forget. The redesigned login and sign up page asks for concise information which can be easily remembered by anyone and helps in comfortable login and sign up.

3. Counselors page
The new feature added in this page is that we have enabled a search function and we are also allowing users to filter the counselors based on rating, popularity, specialization etc. Once the user taps and selects a particular therapist, he can see all the details related to him, book a session with him or rate him based on his services.

DASHBOARD
We have added some new features in the dashboard like tracking the progress of a person, provided him with a mood journal that enables him to record his feelings on a particular day, and lastly a calendar feature that can keep track of his appointments and send him reminders regarding the same.

NEW FEATURE
5. Self Help
This is a completely new feature which has been added by us in the website. This is for people who think they have mild anxiety or depression and a counseling might not be needed for him/her. This has several meditation practices to ground someone and provides a playlist of soothing music which helps the person to calm down and relax when he does not feel good.

TEAM MEMBERS
